Frequently Asked Questions
What payment methods do you accept?
The payment is provided and secured by Stripe and provides the following payment methods:
Cards: Visa, Mastercard, American Express, Discover, Diners Club and UnionPay (China)
Services: PayPal, Apple Pay and Google Pay.
We provide wire transfer payment options upon request and for orders over 500€.
What are the steps to purchase a license?
Here is a drill down of what to consider purchasing a license:
The Cart:
Select who you are making the purchase for
(yourself or your client)Select the size of the organisation
Select the styles you want to purchase
(individual styles or family packages)Add your selection to the cart
Proceed to Checkout, you can add a coupon code at this step and share the cart we someone
The Checkout in 5 steps:
Contact information, Name + Email (for our records)
License goes to: your organisation or your client
Licensee information (your client): when purchasing a license on behalf of another organisation (your client), fill out the Licensee form so we can officially license the font to them.
Billing information, who is paying for the license
Payment information: your secured payment details
Agree to Marmite Defontes End User License Agreement and Confirm purchase. You send out the form and follow potential payment security requests.
You're done! You will receive a confirmation email with a download link as well as the recap for your order and a link to the related invoice.
Do you provide student licenses?
We do not. However, students have access for their school work to fully functional trial fonts.
How do I access my account, previous order(s) and font updates?
To access your account with your orders, downloads and invoices: use the “Customer login” at the bottom right of each page. Simply provide the email you used to make a purchase with us and you'll receive a link to connect to your account. If you bump into a problem, reach out via the contact page.
What is a license extension?
A license extension is an add-on to the standard license where we define the terms for a specific use you need for our font software.
Some examples of license extension use cases:
You want to use our fonts server-side to dynamically output assets
You need to broadcast worldwide to a large audience
You have multiple website domains to cover, but some are externally owned
Get in touch with us to start this discussion.
What’s up with CPUs, devices, desktop or laptop computers, websites, users, traffic?
Our license covers this. You can:
Install the font files on all the devices owned by your organisation.
Use the fonts on any websites whose domain and subdomains is owned by your organisation (public or private)
No limit of visitors or page views
Embed the fonts in your publications, app, software or video game (read the full license for details)
When to purchase a license for my client?
You can purchase licenses on behalf of other organisations. For instance – as a freelance or studio – you can detail the licensee information during the checkout process.
You can work with your own license at first and purchase the appropriate license for your client right before everything goes live (publication hits the shelves, website is published, app is in the stores, etc.). Do not hesitate to get in touch if you have specific cases in mind.
Are you doing custom fonts?
Yes we are. Have a look at the Font services page and send us a message with a couple of details on your project.
What’s for dinner tonight?
We tested a very tasty summer salad from Yotam Ottolenghi: Aubergine and tomato salad with feta cream and oregano. Bon appétit!
Didn't find the answer you were looking for? Drop us an email at:
support@marmitedefontes.com
